Estimated Dispatch Dates
Our estimated dispatch dates are based on the stock availability and lead time data available. Please note that there are occasionally exceptions to this estimation – these can include orders over a certain quantity where we must check with our manufacturers, and where we encounter unforeseen circumstances such as unexpectedly high seasonal demand.
All in-stock will be dispatched the following working day – normally for delivery next working day providing the items being ordered are in stock and the order is placed by 1pm.
Every item is fully insured against loss or damage, so we can guarantee the safe arrival of your order.
Handling and Carriage Charges
There may be an additional delivery charge based on non-mainland UK locations and in the instances of non-stock items being delivered (such as bulky, heavy or hazardous goods). In the unlikely event that your order incurs additional charges, you will be contacted by our Customer Service Team at the point your order is being processed.
Delivery charges are calculated on check out and are included in the total price paid.
International Delivery Charges
We’re able to deliver to you almost anywhere in the world, email us on firstname.lastname@example.org for details.
To track your order, you can contact our customer service department on email@example.com.